Company Overview
Walplast Products Pvt. Ltd. is one of India’s leading manufacturers in the building materials and construction chemicals segment. The company is widely recognized for its innovative product range that caters to residential, commercial, and infrastructure construction needs. With a strong distribution network and focus on technical excellence, Walplast has built long-term relationships with contractors, applicators, architects, and engineers across the country.
To strengthen its technical support and field operations, Walplast Products Pvt. Ltd. is currently looking for qualified professionals to join its Technical Services team in Indore, Madhya Pradesh.
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Current Job Opening
Technical Service Engineer (Building Materials)
Position Level
Executive / Senior Executive – Technical Services
Job Location
📍 Indore, Madhya Pradesh, India
This is a field-oriented role involving regular visits to project sites, dealer locations, and customer premises within the assigned territory.
Experience Requirement
✔ Minimum 2 years of relevant experience
✔ Experience in building materials or construction chemicals is preferred
Product Knowledge Requirement
Candidates should have hands-on understanding of:
• Building materials
• Construction chemicals
• Application techniques and site practices
Key Skills Required
➤ Strong technical understanding of construction materials
➤ Ability to explain product applications clearly
➤ Field coordination and site interaction skills
➤ Basic reporting and documentation ability
➤ Customer handling and problem-solving mindset
➤ Willingness to travel within assigned locations
Roles & Responsibilities
Training Support
• Assist senior technical executives in conducting product training sessions
• Support training programs for dealers, applicators, painters, and internal sales teams
• Help prepare basic technical presentations and demonstrations
Product Demonstrations & Trials
• Support live product demonstrations at project sites and dealer counters
• Assist in application trials to showcase product performance
• Coordinate with sales teams during field-level technical activities
Influencer Engagement
• Participate in CRM and loyalty programs for contractors and applicators
• Assist in organizing influencer engagement activities
• Collect feedback from painters, contractors, and site teams to improve product usage
Complaint Management Support
• Visit sites to collect technical data related to product complaints
• Coordinate with the quality and technical teams for issue resolution
• Ensure proper documentation of complaints and corrective actions
Product Testing & Evaluation
• Assist in blind product testing and comparative field trials
• Support performance reviews of products under site conditions
• Document technical observations and customer feedback
Technical Events & Seminars
• Help organize technical meets, awareness sessions, and seminars
• Support events for architects, engineers, dealers, and contractors
• Assist senior team members during product launches and technical presentations
Market Intelligence
• Track competitor products and application practices
• Observe new trends in construction chemicals and building materials
• Share field insights with internal teams for product and strategy improvement
Reporting & Documentation
• Maintain daily activity reports and field visit logs
• Follow company’s technical reporting systems and formats
• Submit regular updates on site visits, demos, and training activities
Customer Interaction
• Visit customer locations and project sites regularly
• Address basic technical queries and product usage questions
• Build technical credibility and long-term customer relationships
Educational Qualification
• Diploma or Degree in Civil Engineering / Construction Technology
• Any relevant technical qualification related to building materials is an added advantage
Job Posted Date
📅 This opportunity has been reviewed as active and recently posted (today / within last few days).
How to Apply (Official Process Only)
Official HR Contact & Application Details
Candidates interested in the Technical Service Engineer (Indore) role or other engineering opportunities can apply through the official Walplast recruitment channels listed below:
📧 Official HR Email
You may send your updated CV directly to the Walplast recruitment team:
recruitment@walplast.com
📧 Alternate HR Contact
For general HR-related queries and job applications:
hr@walplast.com
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Join our official WhatsApp & Telegram channels for daily construction and engineering job updates.
🌐 Official Career Portal
Explore current openings and apply online through Walplast’s official careers page:
Walplast Job Opportunities
📝 Online Application Process
Applicants can also submit their resumes through the company’s online application portal.
While applying, select the appropriate category such as:
- Mid-Level Entry, or
- Junior-Level Entry
These options are suitable for Technical Services and field-based engineering roles.
Interested candidates should apply through official company hiring channels such as:
• Walplast Products Pvt. Ltd. official career portal
• Verified LinkedIn job postings by the company
Candidates are advised not to apply through third-party consultants or agents.
HR & Recruitment Information
• Hiring is managed by the official Walplast Products Pvt. Ltd. recruitment team
• Shortlisted candidates will be contacted through official communication channels only
⚠️ Important Notice:
Walplast Products Pvt. Ltd. does not charge any recruitment fee at any stage of the hiring process.
Why Join Walplast Products Pvt. Ltd.?
✔ Opportunity to work with a reputed building materials brand
✔ Strong exposure to construction chemicals and field applications
✔ Learning-oriented technical role with customer interaction
✔ Career growth in technical services and product support
✔ Professional work culture and structured processes
Disclaimer
This job information is shared for career awareness purposes only. Candidates should verify all details through official company platforms before applying.
Technical Service Engineer Interview Questions & Answers
(Building Materials / Construction Chemicals)
1. What is the role of a Technical Service Engineer in building materials?
Answer:
A Technical Service Engineer supports customers by providing product application guidance, conducting site demonstrations, resolving technical complaints, and ensuring correct usage of construction materials at project sites.
2. Why is technical support important in construction chemicals?
Answer:
Construction chemicals require correct surface preparation and application methods. Technical support ensures product performance, reduces failures, and builds customer confidence.
3. What types of building materials are you familiar with?
Answer:
I am familiar with wall putty, tile adhesives, waterproofing products, repair mortars, grouts, and surface preparation materials used in residential and commercial projects.
4. How do you conduct a product demonstration at site?
Answer:
I explain the product features, demonstrate correct mixing and application methods, highlight do’s and don’ts, and answer queries from contractors and applicators on-site.
5. What steps will you take to handle a customer complaint?
Answer:
I would visit the site, inspect application conditions, collect samples if required, document observations, and coordinate with the quality team to resolve the issue.
6. What is surface preparation and why is it important?
Answer:
Surface preparation involves cleaning, leveling, and priming surfaces before application. It is critical because improper preparation leads to poor adhesion and product failure.
7. How do you support dealers and painters?
Answer:
By conducting training sessions, assisting in product demonstrations, explaining application techniques, and addressing technical queries related to product usage.
8. What is blind product testing?
Answer:
Blind product testing compares products without revealing brand names to evaluate performance objectively under real site conditions.
9. What kind of reports does a Technical Service Engineer maintain?
Answer:
Daily activity reports, site visit logs, complaint reports, training records, and feedback documentation as per company guidelines.
10. How do you interact with contractors and applicators?
Answer:
By listening to their challenges, explaining technical solutions in simple language, demonstrating applications, and maintaining a professional and helpful approach.
11. What role do technical events play in this job?
Answer:
Technical events help educate customers, promote correct product usage, increase brand awareness, and strengthen relationships with engineers and contractors.
12. How do you gather market intelligence?
Answer:
By observing competitor products at sites, understanding their application practices, and collecting feedback from applicators and dealers.
13. What challenges are faced during field demonstrations?
Answer:
Site conditions, weather, incorrect tools, and time constraints. These are managed through proper planning and clear communication.
14. How do you ensure correct product application?
Answer:
By explaining technical datasheets, supervising application during trials, and correcting mistakes on-site when required.
15. What safety precautions should be followed during demonstrations?
Answer:
Use of PPE, safe handling of chemicals, proper ventilation, and following standard safety guidelines during application.
16. How do you coordinate with sales teams?
Answer:
By supporting them during customer visits, providing technical inputs, and helping convert technical discussions into business opportunities.
17. What skills are most important for a Technical Service Engineer?
Answer:
Technical knowledge, communication skills, problem-solving ability, reporting discipline, and willingness to travel.
18. How do you explain technical concepts to non-technical users?
Answer:
By using simple language, live demonstrations, and practical examples instead of technical jargon.
19. What documents should you carry during a site visit?
Answer:
Product datasheets, application guidelines, demo tools, complaint forms, and reporting formats.
20. Why do you want to work as a Technical Service Engineer?
Answer:
This role allows me to combine technical knowledge with field interaction, customer support, and continuous learning in building materials.